Frequently Asked Questions
FAQ
As climates in each state vary, there are a few variables that will contribute to the lifetime of the thatching roof. Generally speaking the thatching roof will last 10-12 years. All our frames are Treated Timber Termite Proof and come with a guarantee.
Yes, our Bali Huts are 100% waterproof and in the hot summers they also lower the temperature underneath the roof by around 10 degrees.
All our Bali Hut DIY kits come with an easy to read assembly and installation instructions and you can phone us anytime for our support in the event you do need advice. If you still have a problem, you can contact us and we’d be happy to help you along. We have a great installation team that can do the job to your satisfaction if need be.
We suggest you talk to your local council first. All of our structures are engineered and sometimes a permit is required by your local council. Depending on the pitch of your Gazebo you may not need council approval. Talk to us first and we can give you all the details before you talk to them.
Yes; it has been designed as a DIY product with easy to follow instructions. We also provide video tutorials for you to follow along with. If you do get stuck for any reason, you can always call us and we will be happy to assist you.
Yes of course, we advise you too. We do provide sample packs, upon request. Once you're happy with your chosen product, we will then create a custom order for your specific job requirements.
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